Products not meeting general purpose rubber standards or supplied in error are fully refundable within 30 days of delivery with prior approval return authorization code to ensure proper refund processing.
We intend to supply high quality O-Ring and sealing products although cannot guarantee fit or performance expectations in every unique application. We recommend testing appropriately before ordering production quantities. Variations in color tone and surface finish style (glossy vs matte) may exist unless specifically quoted. Quantity over or under shipments up to10% may apply. Lead times are good faith best estimates. Freight Incoterm: FCA Marco Rubber & Plastics Seabrook, NH 03874 USA. Product is buyer's responsibility once in transit.
Situational returns will be considered under the following conditions:
Product 'available to ship by end of next business day' at time of order may be considered for return with prior approval with the greater of $50 or 20% processing fee for product only, not including shipping or fees. All other product returns will be considered with prior agreement on a situational basis with the greater of $50 or a minimum of 20% (situationally higher) processing fee for product only, not including shipping or fees and likely not at all if special ordered product with little or no resale value.
To reach us by phone, call: 603-468-3600.